Terms of use

Terms of use

General Terms of Use of the Site, https://Lovesilver.gr.

The visitor of this site https://Lovesilver.gr unconditionally agrees with the terms of use that are mentioned below and which apply to all the content of this site, as well as the files that it includes. It goes without saying that when entering the site, you must search and read these terms carefully before using the pages. If he does not agree, then he must not use the content of the site and in any case if he uses it to check its content for possible changes.

Continuing to browse the site means the unconditional acceptance by the visitor of its content and terms. Lovesilver.gr is an online store selling products via the internet, the company under the name "Lagou Filio", based in Ioannina. (Tax Identification Number 105613670 / Tax Office of Ioannina) under the distinctive title "Lovesilver", as a company that concludes "distance contracts" in accordance with applicable law, whose contracts terms and conditions, you unconditionally accept before submitting your respective order. Make purchases with or without registration at Lovesilver.gr.

You can make purchases from the online store either as a regular visitor, or by registering in it - free of charge - with the "New User" option. If you choose to register on the site, in addition to making your purchases, you will be able to enjoy privileges, special offers, personal discounts and personal information on new product releases.

Tip: You must notify us immediately if your account is being used by an unauthorized person.

Payment Security. We inform you that for online payments, as well as for payments via credit, our company has secured the best market conditions. We also note that your personal information is not disclosed to us and all transactions fall and are made through credit institutions with absolute security. Intellectual and Industrial Property Rights.

Everything, graphics, photos, drawings and texts, as well as all the files, constitute the content of the site, with its images, the trademark included. Therefore, none of them may be sold, copied, modified, reproduced, republished or transmitted or distributed in any way, without our prior written permission. Visitor-User Responsibility.

The user of the site is fully responsible for any damage caused to it by misuse or improper use. Site Limitation Limitation. Under any circumstances, including the case of negligence, the site is not responsible for any kind of damage suffered by the visitor / user of the site when he uses it on his own initiative and with the knowledge of the present terms and the distance selling contract (online). sale agreement) and / or electronic payment (provided it is made directly on the site).

The products are provided "as is" without any warranty expressed or implied in any way other than that provided, if provided by the manufacturer or its supplier, or its distributor, in terms of marketability and suitability for a particular purpose. The site does not guarantee that the content of the pages and products will be provided without interruption, without errors and that errors will be corrected. Also the site does not guarantee that the same or any other partner site or the "servers" through which they are made available to you, are provided to you without "viruses" or other harmful components.

The site does not guarantee in any case the correctness, completeness or availability of the contents, pages, services, options or their results. The cost of any corrections or services is borne by the visitor / user and in no case the site. The site assumes no responsibility in the event that any of the information contained therein proves to be inaccurate.

Especially for issues related to the properties, description, use, price, etc. of the products offered for sale, the visitors / users of the site must contact the site and agree on any special features during the order execution process. The use of Lovesilver.gr does not bind the physical point of sale.

The prices of Lovesilver.gr as well as any discounts and offers are available exclusively from the site https://Lovesilver.gr The site is not responsible for the views / opinions / positions / messages / posts of third parties wherever they are expressed on the site. The site is not responsible for the content of the messages that are sent.

Newsletters

The newsletter is sent from the site only to users who have chosen to receive a newsletter and is fully technically compatible with the mail sending regulations. The site allows newsletter users to unsubscribe from the recipient list. The registration and deletion in the newsletter is done through a process of checking the authenticity of the subscriber's email address (opt-in, opt-out).

The newsletters of the users of the newsletter service are used exclusively for this purpose and for no other purpose. When a subscriber chooses to unsubscribe from the recipient lists, then his email is permanently deleted. The newsletters that the public receives by subscribing to the mailing lists are the intellectual property of the site and are therefore protected by the relevant provisions of Greek law and international conventions. The site reserves the right not to register a person in the recipient lists or to delete him from them.

Personal Data Protection

The management and protection of the personal data of the visitor / user of the site is subject to the terms of this as well as to the provisions of national, Community and international law regarding the protection of the individual from the management of personal data, as applicable. Any possible future relevant regulation will be the subject of this.

In any case, the site reserves the right to change the terms of protection of personal data, in accordance with the applicable legal framework. Therefore, these privacy policies may be reviewed and updated at any time without notice. The users of the site are requested to check these terms at regular intervals for any changes, as the continuous use of the site implies that they accept all possible modifications. The site collects personal data of its visitors / users, only when they themselves voluntarily provide it.

Personal information is the information that can be used to identify or communicate with a person as well as other information about that person and information that is necessary for the execution of orders, purchase of goods or services, etc. Personal information which are collected are the following: Name, Address, Contact Telephone, Email

The site may use this information for informational purposes or to make suggestions for new subscription services to the user, unless the latter does not wish to do so.

The site will not make available for sale or otherwise transfer or publish personal data of visitors / users of the site to third parties, not related to the same (the site), without the consent of the visitor / user, with the exception of the application of relevant legal provisions and to the competent authorities only. The site may process part or all of the data sent by visitors / users for statistical purposes and to improve its services - information.

The visitor / user can contact the Site in order to cross-check the existence of the personal file, its correction, its change or deletion.

The site may collect non-personally identifiable information of its users using corresponding technologies, such as cookies and / or the monitoring of Internet Protocol (IP) addresses. Cookies are small text files that are stored on the hard drive of each visitor / user and do not receive knowledge of any document or file from his computer.

They are used to facilitate the access of the visitor / user regarding the use of specific services and / or pages of the Site, for statistical purposes and in order to determine the areas that are useful, popular or for marketing purposes.

Non-personal information may also include the type of browser used by the visitor / user, the type of computer, its operating system, ISPs and other such information. In addition, the site system automatically collects information about the sites visited by the visitor / user and about the links to third-party websites / web pages that he may choose through the use of the site.

The visitor / user of the site can configure his program for navigation in the web browser in such a way that either warns him about the use of cookies in specific services or does not allow the acceptance of the use of cookies in any case. In case the visitor / user of the specific services and pages does not wish the use of cookies for his / her identification, he / she must declare it in the relevant field and may not have further access to these services. The site includes links to other websites which are the responsibility of third parties (natural or legal persons). In no case is the site responsible for the terms of protection of personal data that these websites follow. The site also includes interactive areas.

The visitor / user should be aware that when he / she voluntarily discloses his / her personal information (eg username, email address) in a site interaction area, this information together with real information disclosed in his / her communication can be collected, correlated and be used by third parties and may result in "unprovoked" sending of messages by third parties. Such actions are not controlled by the site and the latter does not guarantee whether it is possible to find out the identity of the visitor / user using methods he can not control.

For any communication with the administrator (L.2472 / 97 as in force) you have sent an e-mail to the e-mail address filiolagou@yahoo.gr.

Protection of Minors

Visitors / users of the site who are minors have access to the services of the site only with the consent of their parents or guardians and have no obligation to submit their personal information.

In case of submission of such data by minors, the site deletes the relevant information. If, however, false information is submitted when completing the member registration application, the site bears no responsibility.“Links” to other Sites / Suppliers / Manufacturers / Partners / Affiliates. The site does not control the availability, content, privacy policy, quality and completeness of the services of other websites and pages to which it refers through "links", hyperlinks or banner ads. Therefore, for any problem that occurs during their visit / use, you should go directly to the respective websites and pages, which have the relevant responsibility for the provision of their services.

The Site should in no way be construed as endorsing or accepting the content or services of the web sites and pages to which it refers or that it links to them in any other way.

The visitor / user of the site expressly accepts that any reference and / or referral to third parties (such as "suppliers", "manufacturers", "partners") etc. does not imply any explicit or indirect acceptance / prompting or commitment of the site, nor to any offer of sale or provision of service or commitment of the site for an agreement to provide any service related to them.

The site is in no way committed to any provision of services by or to third parties and does not act as a direct or indirect seller or reseller of services they offer or invites visitors / users to enter into any contract with them. "Links" (links) to the Site. "Links" to the site are allowed only to its main page and not to pages that have (possibly) a password, unless there is an explicit agreement to the contrary between the site and the referrer. After all, these "links" should only be created through hyperlinks and not through images.

Applicable Law and Other Terms

The site reserves the right to unilaterally modify the content of all terms of use without notice. For this reason the visitor / user of the site must visit them often to be informed about it. The above terms and conditions of use of the site, the sale contracts (on line sale agreements) as well as any modification, change or alteration are governed and supplemented by Greek law, European Union law and the relevant international treaties governing matters relating to e-commerce as well as the Consumer Protection Act (Law 2251/1994 as in force) which regulates issues related to distance sales. Any provision of the above terms becomes contrary to law, automatically ceases to be valid and is removed from here, without in any way affecting the validity of the other terms.

This constitutes the entire agreement between the site and the visitor / user of its pages and binds only them. The ‘Distance Sale Agreement’ (on line sale agreement) concerns the orders / purchases and payments on the site, operates in addition to the present and is an integral part of it. No modification of these terms will be considered and will not form part of these agreements unless it has been formulated in writing and incorporated into them.

Competent courts for the resolution of any disputes arising from the visit / use of the pages of the site become the courts of Corinth in accordance with Greek law.For any communication to the site please send an email to filiolagou@yahoo.gr. Also if you have any problems with the content of the site relating to legal or ethical issues, in particular as regards its reproduction and use of intellectual property rights, as well as the use of chat rooms, bulletin boards and newsletters, please let us know at filiolagou@yahoo.gr.

Terms of the Distance Sales contract of Lovesilver.gr. Lovesilver.gr is an online store selling products via the internet, the company under the name "Lagou Filio" based in Ioannina. (Tax Identification Number 105613670 / Tax Office of Ioannina) under the distinctive title "Lovesilver", as a company that concludes "distance contracts" in accordance with applicable law, whose contracts terms and conditions, you unconditionally accept before submitting your respective order.Lovesilver.gr (hereinafter referred to as "the site") reserves the right to change the content of the Lovesilver.gr website at any time without the obligation to inform users in advance.

These terms relate exclusively to the relationship of the company "Lagou Filio" (hereinafter "the company"), with the persons registered on Lovesilver.gr (hereinafter "the Users"). By registering at Lovesilver.gr, Users unconditionally accept the General Terms of Use (available: https://Lovesilver.gr) and this Distance Selling Agreement. The acceptance of the present Terms and Agreements is valid for every transaction with the company and the sale of goods offered through the site for the present and for the future.

The company has the right to modify and renew the General Terms of Use and this Distance Selling Agreement at any time, unilaterally, without notice. In case any User does not agree with the new terms, he has the right to request its deletion from Lovesilver.gr during the procedure defined (article 1) below. All terms of this distance selling contract are deemed to be essential.

Article 1. - User Registration Procedure.

Registration on Lovesilver.gr is allowed only (a) to natural or legal persons (b) who have full legal capacity, (c) have a postal address in Greece or abroad and (d) have an e-mail address).

It is also expressly forbidden to register on Lovesilver.gr to persons whose registration has been terminated and / or deleted for any reason. Each User has the right to own only one (1) account and up to 2 accounts per IP address are allowed. Each User expressly declares and warrants that at the time of registration on Lovesilver.gr he provides complete, accurate and truthful information about himself, his home and shipping address and that he has the required legal requirements as well as the necessary ability to understand these Terms and Conditions to register on Lovesilver.gr. The company does not recognize and is not bound by any use of Lovesilver.gr by Users who do not meet any of the above conditions. Users register by filling in the special electronic form available on the Website with the necessary condition of completing the mandatory fields without the completion of which it is not possible to complete the registration process.

The registration is free of charge. Among other things, each User is asked to define their access information, which consists of a User name (username) and a password (password). Regarding the choice of username, the User is prohibited from choosing any name which offends public decency and / or good morals, or harms the rights and / or interests of third parties. The User is obliged to keep secret the username and password he has for his access to Lovesilver.gr and not to give them and / or notify to any third parties. The User is solely responsible for the maintenance and confidentiality of his access to Lovesilver.gr and, therefore, is solely responsible and accountable for any activity, liability, claim, cost, and / or expense, even of a legal nature. associated with any use, unlawful or not, of his access data.

The company reserves the right to terminate and / or delete the User registration from Lovesilver.gr, at any time, without prior notice, if it finds any action that makes it inappropriate, problematic and / or impossible, to maintain the User registration in Lovesilver.gr as, indicative and not restrictive, mentions the fraudulent interference in the operation of the Website and / or the awarding of the auctioned products, the provision of inaccurate personal data, the use of access data for illegal or fraudulent purposes, the violation of any of these Terms and Terms and General Terms of Use. In case of termination and / or deletion of the registration from Lovesilver.gr, the User will be prohibited from creating a new registration with personal data related to the account that was terminated or deleted by the company. Each User reserves the right at any time, without prior notice, to request his deletion from Lovesilver.gr by sending an e-mail to filiolagou@yahoo.gr Deleting the registration from Lovesilver.gr implies termination of the data User access and therefore it will automatically be impossible to further access Lovesilver.gr for the User through this information. In case the User wishes to re-register on Lovesilver.gr, he must follow a new registration procedure as defined in these Terms.

Article 2. - Shopping Cart.

Every visitor / user has the right to maintain a shopping cart in which he can store the products he wishes to order. "My Basket" allows the visitor to store his products in a temporary shopping cart. When the visitor leaves the site, he will empty his shopping cart. "My Cart" allows the member to add products to their shopping cart, which are stored there to complete their purchase / deletion at a later time. All products remain in the shopping cart until purchased or deleted (within a reasonable time).

Article 3. - Description of Order Procedure.

Visitors / users select specific products / product codes from the product catalog or product search and place them in the Shopping Cart. Orders are archived electronically and users can, if they wish, be informed of the content of their order. The use of the site is the sole responsibility of the User / Visitor. Then they select from the Shopping Cart the products they finally want to order / delete. Then fill in the order form, which shows the details of the order, such as the method of payment, the method of delivery, the shipping address and any comments on the order.

They inspect the overall picture of the order, accept the terms of sale remotely and give, by clicking on the field "Order Completion", the final order (only then the order is completed.) In each of the above steps and to correct errors before the assignment of the order, there is an option "Previous step".

Then, after the acceptance of the order, it is sent to the e-mail address (e-mail) of the user who has already registered, information receipt of the order (order number) and confirmation of the ordered items / products, the invoicing and shipping address, the way payment, the total amount of the order etc.

Your order on Lovesilver.gr is possible throughout the day (24 hours) any day of the weekPhone Order: You can place your order at 2651034163. A prerequisite for placing an order by phone is to have the product codes, which are on the page of each product under their title.

The availability of the products appears next to the description of the respective product and although the company makes every effort for all the items to be available in its warehouses, there is a possibility that some of them have been sold out / are temporarily not available or the manufacturer / their supplier has ceased to manufacture and sell indefinitely. In this case the users are informed about their availability during the confirmation of the order where they are asked to contact by e-mail (e-mail) with the company / site to modify the order on a case by case basis.

Article 4. - Product Description.

The control of the technical information provided and the suitability of the items / products ordered is the sole responsibility of the user who uses the site. Lovesilver.gr is not responsible for any incompatibilities of the products with other products. The site makes every effort to present with the greatest accuracy the products available from it and their essential characteristics.

The site has also made every effort to accurately display the true colors of the products when they appear on the Website. However, the company is not responsible and does not guarantee the absolute accuracy of the display of product colors on the computer screen of users, as it depends on the characteristics of each screen and computer.

The site is not responsible for defects or poor quality of products available to its customers. All products are received from suppliers packaged. However, in case a defective product is found in the delivered quantities or in case of lack of components, your site announces that the fault is the sole responsibility of our suppliers.

Users reserve the right to return it directly to the supplier or dealer to determine the lack of components or damage to the product. Shipping costs to the respective representative are borne by the user.

Article 5. - Limitation of Liability.

Under any circumstances, including the case of negligence, the site is not responsible for any kind of damage suffered by the visitor / user of the pages, services, products, options and contents of the site which he proceeds on his own initiative and with the knowledge of the terms of this and / or the on-line sale agreement and / or electronic payment (provided it is made directly on the site).

The products and / or services and in general the content of the site are provided "as is" without any warranty expressed or implied in any way. To the fullest extent and in accordance with the law, the site denies all warranties expressed or implied, including, but not limited to, those which imply marketability and suitability for a particular purpose.

The site does not guarantee that the pages, products, services, options and contents will be provided without interruption, without errors and that errors will be corrected.

Also the site does not guarantee that the same or any other related site or the "servers" through which they are made available to you, are provided to you without "viruses" or other harmful components. The site does not guarantee in any case the correctness, completeness or availability of the contents, pages, services, options or their results.

The cost of any corrections or services is borne by the visitor / user and in no case the site. It is clarified that the content of the site is entertaining and not informative, and therefore users can not base any of their behavior on the information contained therein, and the site assumes no responsibility in case any of the information included on the site proved to be inaccurate.

Especially for issues related to the properties, description, use, price, etc. of the products offered for sale, the visitors / users of the site must contact the site and are completely bound by the sales contract that they are asked to conclude / consent during the process. execution of the order.

The site is not responsible for the views / opinions / positions / messages / posts of third parties wherever they are expressed on the site. The site is not responsible for the content of the messages that are sent. The messages represent their sender and not necessarily the opinion of the people and contributors of the site or other users.

Any user who believes that he is affected either personally or at a general level can contact the site administrators and express their complaints in the site contact details. For the security of transactions, in case a product presents an unusually low price, without any special indication justifying it, users are kindly requested to contact the site before ordering this product.

The cost of any corrections or services is borne by the user / visitor and in no case the site.

Article 6. - Copyright.

That also applies to the General Terms of Use (https://Lovesilver.gr) of the site.

Article 7. - Protection of Personal Data.

That also applies to the General Terms of Use (Lovesilver.gr) of the site.

Article 8. - Safety and Protection of Minors. That also applies to the General Terms of Use (Lovesilver.gr) of the site.

Article 9. - Withdrawal and Returns of Products.

Lovesilver.gr for your best service, offers the possibility of returning or changing the products of your order, if for some reason they do not satisfy you.

Users have the right to return the products, free of charge and without justification, within 14 calendar days from the date they receive the products by a) sending the returned product unused, just as it was before the sale in its original packaging and with all contents of the original packaging as well as any gift that may have included it at the address: Karamanli 35 Ioannina 454 44 Greece with an accompanying signed letter from the user or b) with a personal return and change at the Lovesilver store at the same address. In case the extra gift is not returned, then the return is not accepted.

In case (a), the user is charged only the direct cost of returning the products. Returns are only accepted if the returned products are in the same condition in which they were received by the user, ie their packaging has not been unsealed or tampered with and in any case should not have been used and their packaging should be the same. accompanying the product (including labels / tags with the usual indications / price of the product that must not have been removed from the product).

The products must be accompanied by the relevant purchase and delivery documents (eg ID, receipt, bill of lading, etc.). Furthermore, product returns are only accepted in the following cases: In case of incorrect execution of the order from Lovesilver.gr, ie sending the wrong products.

In case the expiration date of the products has passed. In case the product has a defect, which is covered by warranty. In the above cases the following apply: Products must be returned within fourteen (14) calendar days from the date of receipt. The product must be unused, just as it was before the sale in its original packaging and with all the contents of the original packaging as well as any gift that may have been included. In case the extra gift is not returned, then the return is not accepted.

The product must be accompanied by the original purchase document (retail receipt, or invoice). If the purchase was made by credit card, the original of the clip issued by the bank terminal must be displayed. If the conditions for accepting the product return are met, the consumer is entitled to receive a credit note of equal value for the purchase of another product (s), or to receive cash back if the purchase was made in cash.

All refunds are made within 30 days of returning and receiving the products from us. If the purchase was made with a credit card, a transaction will be canceled and a corresponding update (credit) of your credit card will be made. In case you receive a defective product, let us know as soon as possible about the product and the problem that occurred. If it is covered by the manufacturer's warranty, we undertake to receive it and replace it at our own expense.

In case of proven fault of Lovesilver.gr the cost of the return is borne by Lovesilver.gr and the Customer has the option to choose whether he wants a refund, a credit note of equal value for the purchase of another product or the re-shipment of the order. In this case, the product is picked up at your place by the courier company we work with. In case of Customer's fault, the latter bears the packaging and shipping costs. Lovesilver.gr may modify its return policy by posting the relevant new terms on its website.

If Lovesilver.gr deems that the Customer abuses the right of return (eg returns repeated products) or acts in bad faith it has the right to refuse the return of the product even if the above terms and conditions are met. Before returning the product, you should contact us to inform us at 2651034163.

If the product does not meet the above conditions it will be returned to the user at his own expense. In any case, any damage to the product when returning the product to the site or store, is the sole responsibility of the user.

The site advises Users to carefully check at the time of delivery of their order the condition of the products sold and the integrity of their packaging and label, in order to identify any obvious defects. You can cancel the order if you wish, free of charge, provided that the products have NOT been shipped from our headquarters, by phone or e-mail to filiolagou@yahoo.gr.

Article 10. - Payment Methods and Product Prices.

The site to serve their users provides the opportunity to pay for their order in any of the following ways:

A. By debiting their credit card. The credit of the user's credit card is made by sending his order on the date of completion and submission of the order form.

B. Cash on delivery upon receipt of products, with a charge of € 2.50.

Cash on delivery costs are charged for the additional use of the courier company and do not constitute transportation costs of the products.

C. With PayPal at the email: filiolagou@yahoo.gr

Article 11. - Delivery of Products.

For orders larger than 50 € the shipping costs are free up to 2 kg, while if the weight of the products exceeds 2 kg 1 € is added for each additional kilo. For orders less than the amount of € 50, shipping costs amount to € 4.00 to 2 kg, while if the weight of the products exceeds 2 kg, € 1 is added for each additional kilo.

It is reminded that in case the payment method is with "COD" there is an additional charge of € 2.50. Delivery to your place is done by courier the next day, as long as the products are all available on the site and if the order has been completed by 14:00 at noon of the previous day.

For some remote areas the delivery time can reach 2-3 days. In case one of the products is not available on the site, the waiting time can reach 3-4 days. In case of longer delay, we will contact you and inform you of the exact time period. For orders over 2 kg and more voluminous packages, prior consultation with Lovesilver.gr is due to the differentiation of shipping costs.

For heavy items, the shipment is made with a transport agency (collection from the headquarters of the agency). In this case cash on delivery is not available. The order must be paid in advance by debiting your credit / debit card, using online payment via PayPal or depositing in a bank account.

All the above prices include VAT.

The total amount that will be calculated based on the above is automatically displayed as soon as the user completes the fields of the order form indicating the place and method of sending (excluding cash on delivery).

Delivery days are from Monday to Friday and from 9:00 am to 8:30 pm for Greece and the countries of the European Union. Delivery on Saturday is by appointment and with extra charge / charge.

For the rest of the world, more working days are required for delivery with the possibility of extension depending on the customs regime that governs each country.

Article 12. - Applicable Law and Other Terms.

The order forms specify any specific terms and agreements that govern in addition to the terms and agreements of this contract (Distance Selling Agreement), and the General Terms of Use, the purchase of each specific product. The site reserves the right to reserve and / or refuse to execute orders if it informs the interested user / visitor the reasons for the relevant reservation and / or refusal.

The site reserves the right to unilaterally modify the content of all terms without notice. For this reason the visitor / user of the site must visit them often to be informed about it. These terms, the General Terms of Use as well as any modification, change or alteration are governed by and supplemented by Greek law, the law of the European Union and the relevant international treaties governing matters relating to e-commerce.

For all transactions with the site, Y.A. Z1-496 / 2000 as applicable to distance selling and the provisions of Law 2251/1994 as applicable to Consumer Protection as amended and in force. For this reason the site must inform users about a) the essential characteristics of the goods offered, b) the price, c) the quantity and the shipping costs, d) the value added tax if it is not included in the price, e) the method of payment, f) the method of delivery and execution, g) the validity of the offer or price and h) the right of withdrawal.

Any provision of the above terms becomes contrary to law, automatically ceases to be valid and is removed from here, without in any way affecting the validity of the other terms. Visiting / using https://Lovesilver.gr presupposes the unconditional acceptance of the above terms.

No modification of these terms will be considered and will not form part of these agreements unless it has been formulated in writing and incorporated into them.

Competent courts for the resolution of any disputes arising from the visit / use of the pages of the site become the courts of Ioannina in accordance with Greek law.

For any communication to the site please send an email to filiolagou@yahoo.gr.

Tax Information: Filio Lagou / Silver and Gold jewelry (Lovesilver) VAT.N. : 105613670 / D.Ο.Υ .: Ioannina

Headquarters: Karamanli 35, Ioannina 454 44 Greece